Support

Everything you need to know

Need something cleared up? Here are our most frequently asked questions.

Frequently asked questions

Everything you need to know about the product and billing.

Yes. Promotlr includes a 7-day free trial so you can test thread bumping, scheduling, account routing, and support before paying.

Shoutbox automation is available on Pro and Business. Basic is focused on slower thread bumping workflows and keeps shoutbox settings locked.

Plan limits apply to the whole workspace. Basic includes 5 forum thread links, 5 forum accounts, 5 proxies, and 100 thread bumps during the subscription period.

Yes. You can upgrade when you need shoutbox, more forum threads, more accounts, more proxies, faster schedules, analytics, or report exports.

Any forum automation depends on forum rules, account quality, proxies, and message behavior. Promotlr helps control pacing and routing, but no tool can guarantee immunity from every forum decision.

Promotlr uses manual crypto checkout through NOWPayments. You choose the plan and coin, complete the payment yourself, and invoices stay in your billing history.

Support can help with plan selection, account setup, proxies, schedules, billing questions, and troubleshooting automation runs.

No. The trial does not require a card, and Promotlr does not auto-charge when the trial ends.

Still have questions?

Talk to support about plan limits, account setup, proxies, billing, or automation behavior.